Encouraged by the wide acclaim won by the India Customer Day & Workshop held earlier, Fong’s arranged the Bangladeshi Customer Day & Workshop at its Shenzhen headquarters during December 27-29. The event which was attended by 20 Bangladeshi guests included seminars and a factory tour.
In his opening address, Mr. Shahabuddin, Managing Director of Pacific Associates Ltd., Fong’s agent in Bangladesh, explained the working relationship betweeen his company and Fong’s. This was followed by a detailed presentation on corporate updates by Mr. Walter Leung, Sales Director of Fong’s National Engineering Co. Ltd.
After the inagural function, Mr. Gary Cheng, Area Sales Manager of Fong’s National Engineering Co. Ltd., led a factory tour of the 110k sq. metre land site allocated by various brands production plants of Fong’s National, Monfort Fong’s, Tycon Alloy and Goller.
After the site visit, Fong’s technical team shared the latest company technology by making a professional presentation on THEN AIRFLOW, TEC Series and ALLWIN.
After the visit of Fong’s production base, the team was also taken around two China factories, namely, Kam Hing Textile and Donghaipang Textile. The Bangladeshi guests were impressed with the success stories of FONG’S, THEN and Monfort Fong’s brand machines and systems.
Mr. Li Zhiyong, Managing Director of Donghaipang, spoke in detail of his sophisticated factory with all the up-to-date automatic control systems.
He said: “We have used Fong’s overflow machine, THEN AIRFLOW and Monfort Fong’s stenter range. We have also applied the control system of Fong’s Viewtex and THEN’s CHD chemical dispensing system. The reason why we are using the full range of Fong’s machinery and system is the group’s ability to provide one-stop service, avoiding the inevitable problem related to hardware and software. Secondly, Fong’s provides comprehensive technical support and after-sales service, minimizing the debugging time. Thirdly, Fong’s provides all the materials and parts needed for the system, assuring a standard quality”.
Based on the feedback from customers, all of them would definitely be keen to join this programme again and would like Fong’s to arrange such technical seminars in future.