Festo upgrading product portfolio to suit customer demand

Festo of Germany has been involved in the textile machinery industry to meet the automation needs and considers this an important segment both in India and abroad. This industry is undergoing transformation and upgradation at a slow but slower pace to be competitive in the global market.

Festo-pic-2

Festo India is playing an important role in the emerging scenario where OEMs are fast expanding in India.

Festo is a well known brand in this industry primarily for the products and services. It has been constantly upgrading its product portfolio to meet customer demand and also innovatively changing its marketing approach to ensure higher customer satisfaction. In the last few years, Festo has launched a new generation of cylinders and valves with lower power consumption. In order to be closer to the customer, a centralized contact unit was set up recently. This has proved most crucial in improving the customer service level, be it on technical support or operation.

Festo-pic-4

In the highly competitive market, Festo believes in having the right products to meet customer expectations with its customer solutions initiative for mutual growth. The customer solutions team is involved right from the concept to production stage, supported with the company’s global experience.

Designing is very crucial in any machine, keeping the overall requirement and optimization in mind. The customer solutions team goes into all parameters of design and optimization and generates designing which is modular and in plug and play concepts.

The company also believes that the current economic projections by the Government and the ‘Make In India’ initiative will have a positive impact on the textile segment. With Festo knowledge and experience, its customers will be able to easily achieve their business goals.

Festo-pic-1